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 HDD encryption software
June 3, 2010:
Some PC models in the list below might have an issue in conjunction with the following HDD encryption software.
When this encryption software is installed on your PC and the encryption software is started, your PC might stop
functioning or hang due to BIOS and Software compatibility issues.
List of affected Software currently identified:
| Toshiba
| Smart Data Encryption |
| McAfee
| Endpoint Encryption (Old name: SafeBoot Encryption) |
| WinMagic
| SecureDoc |
Toshiba is now updating the BIOS for the affected PC units and will provide these updated BIOS files for download on the Download BIOS page as soon as they are available.
Toshiba highly recommends to update your BIOS to avoid any further issues. To assist you with your
BIOS update, please read "How to check the BIOS version" and
"How to update the BIOS on Toshiba notebooks" documents:
How to check the BIOS version
How to update the BIOS on Toshiba notebooks
Download BIOS page
If you have already encountered the situation, please contact a Toshiba Service Center for further information and assistance.
Toshiba would like to thank you for selecting our product and apologize for any inconvenience this issue may have caused you.
List of the Subject Models
| Europe, Middle East, Africa models
| Any BIOS versions older
than the version shown below
|
| Satellite L650, Satellite Pro L650 |
1.20 |
| Satellite C650, Satellite Pro C650 |
1.20 |
| Satellite L650D, Satellite Pro L650D |
1.30 |
| Satellite C650D, Satellite Pro C650D |
1.30 |
| Detail Model Number |
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For models listed below, please visit "Toshiba Worldwide" to find your local Toshiba regional support website.
Toshiba Worldwide
| Other region's models
| Any BIOS versions older
than the version shown below
|
| Satellite/Satellite Pro A500/A505/A507 |
1.30 |
| Satellite/Satellite Pro L510/L515/L517 |
1.30 |
| Satellite/Satellite Pro L500/L505/L507 |
1.30 |
| Satellite L640/L645, Satellite Pro L640/L645 |
1.40 |
| Satellite L650/L655, Satellite Pro L650/L655 |
1.40 |
| Satellite E200/E205 |
1.20 |
| Satellite L640D/L645D, Satellite Pro L640D/L645D |
1.50 |
| Satellite L650D/L655D, Satellite Pro L650D/L655D |
1.50 |
| Detail Model Number |
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