Windows®. Life without Walls™. Toshiba recommends Windows 7.

Compusys
Toshiba in Europe
Toshiba in Europe
Log-in

Support My Product

 

4 years EMEA On-Site Repair Next Business Day Response
Part Number : SE5454E-V
Family : Laptops with 3 years warranty
Typical Purchase Price : See online offers
 
This Toshiba service upgrades your 3 years base warranty on your Toshiba laptop to a convenient 4 years On-Site Repair Next Business Day Response service.

Click on a product family below to see a list of compatible models.
 Portégé
 Satellite Pro
 Tecra
 View options
 View all products
  Print

No online offers currently available.

Unfortunately, there are no online offers for the product, option or service that you have selected. You can visit other online partners to look for similar products. Please visit our Where to buy page to select your region.


*Please note that not all products, options or services are available in all regions and terms and conditions may vary among geographies.
Specifications
PropertyValue
Service Key Benefits
  • Easy purchasing - one service part number across EMEA
  • Simple budgeting - all parts and labour are covered by the service package
  • Enhanced system coverage from day one - purchase your Toshiba service at the same time as your Toshiba laptop
  • Easy access to quality Toshiba service - one telephone number across EMEA
  • Fast convenient repair service - minimises downtime, maximises productivity
  • EMEA consistent service - on-site or while travelling away from the office, we come to you
Period
  • Once registered, the service is valid for four years from the initial purchase date of your Toshiba laptop
Service level
  • This service upgrades the 3 year base warranty on your Toshiba laptop to an On-site Repair Next Business Day Response service for four years
  • To obtain service, simply call the Toshiba Support Centre using one toll-free telephone number across EMEA. If the problem is hardware related, Toshiba will endeavour to provide a Toshiba certified service engineer before the end of the next business day, assuming the call has been accepted before 3:00 p.m. local time.
Service Hours
  • This service is available Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays
Service coverage
  • This service only covers the cost of service parts and labour required to restore the product to full working order as well as the cost for providing a technician on-site
  • In the EMEA countries where On-site Repair Next Business Day Response service is not available, the highest level of service available will be provided
  • The service is provided at customer's location located within a 100 km radius of major cities. If a service request is generated for a laptop located outside the 100 km radius, the service will be provided on a best effort basis.
  • This service includes helpdesk support for hardware classified service requests
Exclusions
  • This service is only available for Toshiba laptops with a three year base warranty. Please check the compatibility list below for an exact overview of the compatible laptops.
Geographic coverage
  • This service is available to Toshiba customers owning a Toshiba notebook registered for this service and resident or travelling within one of EMEA (Europe, Middle East, Africa) countries supported, including Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and the United Kingdom.
Service Activation
  • This service is only valid if purchased within 30 days of the procurement of your Toshiba product and must be activated within 30 days after purchase in order to use the service
  • Click here and register online in order to activate this service
Service Terms and Conditions
  • Click here to read the EMEA On-site terms and conditions in full